About this page
This page shows you the status of all our servers according to our internal monitoring system. Although our monitoring system runs continuously, this page only retrieves the status once every 5 minutes.
Each server is checked for basic ping connectivity. Additionally, our monitoring system also checks for all the critical services that run on the server.
The service check is done at the layer 7 protocol. In other words, our monitoring system acts as the client of the service and tries to connect to the server. For example, to check for FTP service, our monitoring system connects as an FTP client and tries to login.
This status page only displays "OK", "WARNING" or "CRITICAL", depending on the threshold / parameters that we define as "healthy".
When our monitoring system encounters a problem, it will automatically alert our key staff according to a preset escalation procedure, so that someone will be able to attend to the problem as soon as possible.